Shipping policy

Shipping Policy

We aim to process and dispatch orders as quickly as possible.

UK Delivery

We currently deliver to addresses within the United Kingdom.

Orders are normally processed and dispatched within 1–2 working days.

Estimated delivery is usually within 2–5 working days after dispatch.

Delivery times are estimates and may occasionally be affected by weekends, bank holidays, courier delays or circumstances outside our control.

Shipping Charges

Any applicable delivery charges will be clearly displayed at checkout before you complete your purchase.

Order Processing

Orders placed on weekends or UK bank holidays may be processed on the next working day.

Once an order has been processed or dispatched, we may not be able to change or cancel it.

Delivery Address

Please ensure that your delivery address is complete and correct before placing your order.

We cannot accept responsibility for delays or failed deliveries caused by incorrect or incomplete address information supplied by the customer.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us through our Contact page and we will investigate.

Damaged or Incorrect Orders

If your order arrives damaged, faulty or you receive an incorrect item, please contact us as soon as possible so we can help resolve the issue.

Returns

For information about returns and refunds, please see our Return and Refund Policy.

Contact Us

If you have any questions regarding delivery or your order, please contact us through the Contact page on our website.